Privacy Policy

Privacy Policy

The Prince

Effective Date: June 2026

At The Prince, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website and purchase products from us.


1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Payment Information

Payments are processed securely through trusted third-party payment providers.

The Prince does not store your complete payment card information.

Website Usage Data

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referral sources


2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve website performance and user experience

  • Prevent fraud and security threats

  • Send promotional communications (only if you have opted in)


3. Legal Basis for Processing Data

Under the UK GDPR and EU GDPR, we process personal data on the following legal grounds:

Contractual Necessity

To fulfil your order and provide our services.

Legitimate Interest

To improve our website, customer experience and business operations.

Consent

Where required, such as for email marketing communications and certain cookies.

Legal Obligations

Where we are required to comply with applicable laws and regulations.


4. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil customer orders

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce agreements

When data is no longer required, it is securely deleted or anonymised.


5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Essential Cookies

Required for website functionality, shopping cart operations and checkout processes.

Analytics Cookies

Help us understand how visitors interact with our website.

Functional Cookies

Remember preferences such as language and browsing settings.

Marketing Cookies

May be used to display relevant advertising and measure campaign effectiveness.

You may disable cookies through your browser settings, although some website features may not function correctly.


6. Sharing Information

We do not sell personal information.

We may share data with trusted third parties including:

  • Payment processors

  • Shipping and logistics providers

  • Fraud prevention services

  • Marketing and analytics providers

Information is shared only when necessary to provide our services.

We may also disclose information when required by law.


7. Data Security

We implement industry-standard security measures designed to protect your information from:

  • Unauthorised access

  • Disclosure

  • Alteration

  • Misuse

Although we take reasonable precautions, no online transmission or storage method can be guaranteed to be completely secure.


8. International Data Transfers

As part of our operations, your information may be transferred and processed outside your country of residence.

Whenever data is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.


9. Your Rights

Depending on your location, you may have the following rights:

Right of Access

Request a copy of your personal data.

Right to Rectification

Request correction of inaccurate information.

Right to Erasure

Request deletion of personal information where legally applicable.

Right to Restrict Processing

Request limitations on how your information is used.

Right to Object

Object to certain processing activities.

Right to Data Portability

Receive your data in a structured format.

To exercise any of these rights, please contact us.


10. Marketing Communications

If you subscribe to our newsletter, we may send updates regarding:

  • New product releases

  • Special collections

  • Exclusive offers

You may unsubscribe at any time using the unsubscribe link included in our emails.


11. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page and become effective immediately upon posting.


12. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact:

The Prince

📧 support@theprincenj.com


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